At Accent Stove & Spa, each and every spa, stove and most accessories we sell include a full manufacturers' warranty.

Warranties do not cover basic maintenance items, misuse, neglect or abuse of the unit, or problems arising from incorrect installation. Accent Stove & Spa will honor each manufacturer’s warranty, of any unit we sell, for the full term specified by the manufacturer. In the unlikely event that your stove or spa should require repair during the warranty period, Accent will at our discretion, replace any defective parts still covered under warranty at the time the problem is discovered, at no cost to you, the consumer. Our technical team is very knowledgeable and highly trained to diagnose any problem that you may be having. There may be a very simple solution to your problem, so call us at (509) 325-8800. Please have the following information available so that we can better assist you:

• Serial number of the unit and date purchased
• Manufacturer name and model of unit

If it is determined that repair is necessary, we will schedule a service call to your home. If it is discovered that the cause of the problem did not result from defective parts, but rather from misuse, neglect, or incorrect use of the unit, then you will be charged for labor and any parts that must be replaced.

We Back Everything We Put In Writing
Our sales staff at Accent Stove & Spa is the best in the industry. Because of this we will stand behind anything they put in writing. Bottom line, if they write it, we guarantee it.